Shipping costs are automatically calculated by weight and the type of service you choose at checkout. You can see a shipping estimate in the shopping cart before payment. Please see our Shipping Information page for more details

A list of payment methods can be found here.

Domestic shipping services such as Royal Mail will take an average of 1-3 working days to the UK and 7 to 10 working days to international destinations. DHL Express takes 1-3 days worldwide depending on customs clearance delays.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

We are registered with the Information Comissioners Office and compliant with GDPR. Registration number ZA352524. Please see our Privacy Policy for more information

After ordering you will receive an order confirmation via e-mail.

Orders received before our daily cut off time of 3PM will be packed and shipped that day. Orders received after our cut off will ship the next working day.

When your order has shipped you will receive an email confirming despatch along with tracking details.

Yes, we include a paper copy with the goods and also a pdf copy attached to the despatch email.

No, all customs declarations are generated automatically and sent electronically to receiving customs. Please don’t ask us to do this.